Job Description
Join Boston Harbor Bank's award-winning team as a Bank Teller in the heart of Boston's Financial District! We're seeking customer-focused professionals to deliver exceptional banking experiences while supporting our community's financial growth. Enjoy competitive benefits, career advancement opportunities, and a vibrant downtown workspace.
Responsibilities
- Process customer transactions including deposits, withdrawals, and loan payments with 100% accuracy
- Build lasting relationships by providing personalized financial guidance and product recommendations
- Resolve account inquiries and transaction discrepancies using problem-solving skills
- Uphold strict security protocols to protect customer assets and sensitive information
- Cross-sell bank services while maintaining ethical sales practices
- Contribute to branch goals through proactive customer engagement
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with diverse customer populations
- Ability to work efficiently in a fast-paced environment
- Familiarity with banking software (training provided)
- Massachusetts SIRA certification (or willingness to obtain)