Job Description
Join our award-winning banking team in the heart of San Jose! Golden State Financial Group is urgently seeking a passionate Bank Teller to deliver exceptional financial services to our diverse clientele. As a cornerstone of our branch operations, you'll drive customer satisfaction through personalized banking solutions while maintaining the highest standards of security and compliance. Enjoy competitive compensation, comprehensive benefits, and rapid career advancement in a dynamic environment where your contributions are immediately valued.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with precision
- Build lasting relationships by identifying financial needs and recommending appropriate products
- Maintain accurate cash drawer balances and adhere to strict audit protocols
- Resolve customer inquiries efficiently and escalate complex issues to management
- Support branch operations by assisting with new accounts and cross-selling services
- Ensure compliance with banking regulations and security procedures
Qualifications
- Minimum 1 year experience in customer service or cash-handling role
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with ability to explain financial concepts clearly
- Ability to work flexible hours including weekends
- Proficiency with banking software and Microsoft Office Suite
- High school diploma or equivalent; college degree preferred
- Must pass background check and credit verification