Job Description
Join Boston Financial Trust as a Senior Bank Teller and unlock premium earning potential in one of America's most vibrant financial hubs. We're seeking exceptional customer service professionals to represent our luxury banking brand in Boston's prestigious Financial District. This high-paying role combines competitive compensation with comprehensive benefits and career advancement opportunities. Enjoy a modern work environment with cutting-edge technology while serving high-net-worth clients in our flagship downtown branch.
Responsibilities
- Deliver exceptional client experiences through personalized banking services and financial product recommendations
- Process complex transactions with 100% accuracy while maintaining strict compliance protocols
- Proactively identify cross-sell opportunities for premium banking products
- Resolve escalated client inquiries with discretion and professionalism
- Maintain cash drawer integrity and perform daily reconciliation procedures
- Train junior tellers on new systems and service standards
- Participate in branch performance initiatives and quarterly sales goals
Qualifications
- Minimum 3 years of high-volume banking experience in premium client environments
- Proven track record exceeding sales targets and client satisfaction metrics
- Advanced knowledge of banking regulations (Reg CC, BSA, AML)
- Exceptional cash handling accuracy with minimal variance history
- Professional demeanor with polished communication skills
- Proficiency in core banking systems (e.g., Fiserv, Fiserv Core)
- Bachelor's degree in Finance, Business, or related field preferred