Job Description
Join San Francisco's premier financial institution as a Senior Bank Teller and elevate your career with industry-leading compensation. First Republic Bank offers an exceptional opportunity for customer service professionals to thrive in a luxury banking environment. Enjoy premium benefits, career advancement pathways, and a culture that recognizes excellence. This role combines hands-on client interaction with sophisticated financial service delivery in one of America's most vibrant financial hubs.
We seek candidates who embody professionalism, precision, and proactive client engagement. Our tellers are the cornerstone of client relationships, delivering personalized service that builds lasting trust. If you're ready to transition from traditional banking to a premium experience with unparalleled rewards, this is your moment.
Responsibilities
- Deliver exceptional client service through transaction processing, account inquiries, and problem resolution
- Execute complex financial operations including wire transfers, foreign currency exchanges, and merchant services
- Cultivate and expand client relationships through proactive product cross-selling
- Maintain 100% cash drawer accuracy and adhere to stringent compliance protocols
- Collaborate with wealth management and business banking teams for seamless client handoffs
- Implement fraud prevention measures and security best practices
- Train and mentor junior tellers on operational excellence
Qualifications
- 3+ years of high-volume banking experience with premium client interaction
- Proven track record in cash handling with zero discrepancies
- Advanced knowledge of FINRA regulations and AML protocols
- Exceptional communication skills with ability to de-escalate complex situations
- Proficiency in banking software platforms (e.g., Fiserv, Jack Henry)
- Associate's degree in finance or related field preferred
- Multilingual capabilities (Spanish/Mandarin) highly advantageous