Job Description
Join First National Bank's prestigious downtown Chicago team as a Senior Bank Teller! We're seeking customer-focused professionals to deliver exceptional financial services in our state-of-the-art branch. Enjoy competitive compensation, comprehensive benefits, and clear pathways to advancement in our award-winning financial institution.
Our tellers are the heart of our customer experience, handling transactions with precision while building lasting relationships. You'll work alongside industry experts in a collaborative environment that values integrity and growth. We provide extensive training and ongoing development opportunities to help you thrive.
Responsibilities
- Process high-volume cash transactions with 99.9% accuracy
- Deliver exceptional customer service through personalized financial guidance
- Identify cross-selling opportunities for banking products and services
- Maintain strict compliance with banking regulations and security protocols
- Resolve customer inquiries and disputes with empathy and efficiency
- Balance cash drawers and daily transaction reports
- Support branch operations initiatives and community outreach programs
Qualifications
- Minimum 2 years of cash handling experience in financial services
- Proven track record in customer relationship management
- Expert knowledge of banking software and transaction systems
- Strong mathematical aptitude and attention to detail
- Ability to multitask in fast-paced environments
- Excellent communication and conflict resolution skills
- High school diploma or equivalent; college degree preferred
- Professional appearance and strong work ethic