Job Description
Join New Orleans' premier banking institution as a Senior Bank Teller and elevate your career with industry-leading compensation! We're seeking customer-focused professionals to deliver exceptional financial services while building lasting client relationships. Enjoy comprehensive benefits, career advancement opportunities, and a supportive team environment in the heart of the French Quarter.
Responsibilities
- Process complex transactions including deposits, withdrawals, and wire transfers with precision
- Build and maintain strong client relationships through personalized financial guidance
- Resolve customer inquiries and issues efficiently while maintaining service excellence
- Identify cross-selling opportunities for bank products and services
- Adhere to strict security protocols and regulatory compliance standards
- Maintain accurate transaction records and account balances
- Train junior tellers on banking procedures and customer service best practices
Qualifications
- Minimum 2+ years of banking or cash handling experience
- Proven track record in customer relationship management
- Strong mathematical aptitude and attention to detail
- Proficiency in banking software and digital platforms
- Ability to work flexible hours including weekends
- Familiarity with anti-money laundering (AML) regulations
- Associate's degree in Finance or related field preferred
- Excellent communication and conflict resolution skills