Job Description
Join our award-winning team at Silicon Valley National Bank as a Senior Bank Teller! We're seeking customer-focused professionals to deliver exceptional financial services in the heart of San Jose. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic banking environment. Perfect for detail-oriented individuals passionate about financial literacy and community engagement.
Responsibilities
- Process transactions with precision while maintaining 100% cash drawer accuracy
- Deliver exceptional customer service for deposits, withdrawals, and account inquiries
- Actively promote bank products and services tailored to client needs
- Resolve customer inquiries with empathy and solution-oriented approaches
- Maintain strict adherence to compliance protocols and security procedures
- Collaborate with branch team to achieve monthly sales targets
- Support digital banking adoption through client education
Qualifications
- Minimum 2 years of cash handling experience in financial services
- Proven ability to maintain 100% cash drawer accuracy
- Strong knowledge of banking regulations (Reg CC, BSA)
- Exceptional interpersonal and conflict resolution skills
- Proficiency in banking software and digital platforms
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required
- Professional demeanor with attention to detail