Job Description
Join our award-winning team at Anaheim Community Bank as a Senior Bank Teller! We're seeking a customer-focused professional to deliver exceptional financial services while driving our branch's growth. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in Anaheim's thriving financial district.
Responsibilities
- Process complex transactions including deposits, withdrawals, and loan payments with 99.9% accuracy
- Build and maintain strong client relationships through personalized financial guidance
- Identify cross-selling opportunities for bank products and services
- Train and mentor new tellers on operational procedures and compliance standards
- Resolve customer inquiries and escalate complex issues to branch management
- Maintain strict adherence to federal banking regulations and security protocols
Qualifications
- 2+ years of cash handling experience in financial services
- Proven ability to achieve sales targets and service goals
- Strong knowledge of banking regulations (Regulation CC, EFTA, BSA)
- Exceptional problem-solving and conflict resolution skills
- Proficiency with banking software (e.g., Fiserv, Jack Henry)
- High school diploma or equivalent; college degree preferred