Job Description
Join Durham Community Bank's innovative team as a Remote-Friendly Bank Teller! We're redefining banking by combining in-person client relationships with flexible work options. This hybrid role offers the best of both worlds: essential in-person branch services at our downtown Durham location combined with remote administrative support. As a cornerstone of our client experience, you'll deliver exceptional service while enjoying our award-winning work-life balance initiatives.
We're seeking tech-savvy professionals who thrive in dynamic environments. Our tellers leverage digital banking tools to resolve client inquiries remotely while maintaining the personal touch that makes Durham Community Bank a community favorite. Enjoy competitive benefits, professional development stipends, and the opportunity to grow within one of North Carolina's most forward-thinking financial institutions.
Responsibilities
- Process in-person and remote transactions with precision and security
- Resolve client inquiries via digital channels and in-branch consultations
- Operate core banking systems while maintaining 100% audit compliance
- Proactively identify cross-sell opportunities for banking products
- Collaborate with virtual team members using our proprietary CRM platform
- Contribute to branch security protocols and fraud prevention measures
- Maintain accurate transaction records in hybrid digital-physical workflows
Qualifications
- Minimum 1 year experience in customer service or financial services
- Proficiency with digital banking platforms and remote communication tools
- Exceptional problem-solving abilities with attention to detail
- Valid North Carolina Notary Public commission (or willingness to obtain)
- Ability to work independently while collaborating in hybrid team settings
- Familiarity with BSA/AML compliance requirements
- Strong written communication skills for remote client interactions
- High school diploma or equivalent; college degree preferred