Job Description
Join Baltimore Community Bank as a Remote Friendly Bank Teller and become the face of our digital-first banking experience! We're seeking customer-centric professionals to deliver exceptional service through our hybrid remote platform. Enjoy competitive pay, comprehensive benefits, and flexible work arrangements while serving Baltimore's vibrant community. Perfect for tech-savvy individuals who thrive in both virtual and branch environments.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Resolve account inquiries and provide financial guidance via virtual channels
- Identify cross-selling opportunities for bank products and services
- Maintain strict compliance with banking regulations and security protocols
- Collaborate with branch teams on complex customer needs
- Utilize digital banking platforms to enhance customer experience
- Participate in ongoing training for new financial technologies
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or cash handling experience
- Proficiency with digital banking platforms and video conferencing
- Strong attention to detail and numerical accuracy
- Excellent verbal communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic knowledge of financial regulations (e.g., BSA, AML)
- Positive attitude and commitment to customer satisfaction