Job Description
Join Mountain West Bank as a Remote-Friendly Bank Teller and become the face of our customer-first approach in Colorado Springs! We're seeking dynamic professionals who thrive in hybrid environments, balancing in-person branch duties with remote support opportunities. Enjoy competitive compensation, comprehensive benefits, and flexible scheduling while serving our vibrant community. Experience the perfect blend of traditional banking values and modern flexibility at one of Colorado's most trusted financial institutions.
Responsibilities
- Process customer transactions with precision and efficiency, including deposits, withdrawals, and transfers
- Deliver exceptional in-person and remote customer service through video conferencing and digital channels
- Actively cross-sell bank products and services to meet customer financial goals
- Maintain accurate cash drawer balances and adhere to strict security protocols
- Resolve customer inquiries promptly while maintaining confidentiality standards
- Support branch operations through remote administrative tasks and digital assistance
- Participate in ongoing training to stay current on banking technologies and regulations
Qualifications
- High school diploma or equivalent with 1+ years customer service experience
- Proven ability to handle cash transactions with 100% accuracy
- Strong digital literacy for remote banking platforms and video conferencing
- Excellent communication skills for both in-person and virtual interactions
- Ability to work independently in remote settings while collaborating with teams
- Basic knowledge of banking regulations and compliance standards
- Flexibility to adapt between in-person branch hours and remote support schedules