Job Description
Welcome to First National DC, where we are committed to building a community of financial growth. We are currently seeking a dedicated Bank Teller to join our team in the heart of Washington, DC.
As a Bank Teller, you will be the face of our brand, serving as the first point of contact for our valued clients. If you have a passion for numbers and a knack for providing exceptional customer service, we want to hear from you.
Our culture thrives on integrity, teamwork, and innovation. As a key member of our branch team, you will play a crucial role in helping our customers achieve their financial goals while maintaining the highest standards of security and accuracy.
Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and payments.
- Greet customers warmly and provide professional assistance with account inquiries and banking needs.
- Cross-sell bank products and services to meet individual and branch sales goals.
- Balance cash drawers and reconcile daily reports to ensure accuracy.
- Identify and escalate complex customer issues to branch management.
- Maintain a clean and organized workspace that complies with bank security and safety regulations.
Qualifications
- High school diploma or equivalent required; associate degree in finance or related field is a plus.
- Previous experience as a teller or in a customer service role is preferred.
- Strong mathematical skills with the ability to handle cash transactions with precision.
- Excellent communication and interpersonal skills.
- Ability to pass a background check and credit check as required by banking regulations.
- Familiarity with banking software and ATMs is an advantage.