Job Description
Join Golden State Bank as a Bank Teller in Santa Ana, CA and become a cornerstone of our community's financial wellness! We're seeking a customer-centric professional to deliver exceptional service while managing transactions with precision. This direct-hire role offers competitive compensation, comprehensive benefits, and clear growth pathways within our award-winning financial institution. If you thrive in dynamic environments and value integrity in every interaction, apply today to start your rewarding banking career.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with accuracy
- Provide personalized financial guidance and product recommendations to clients
- Resolve account discrepancies and investigate fraud claims efficiently
- Maintain strict adherence to banking regulations and security protocols
- Balance cash drawers and reconcile daily transaction records
- Actively cross-sell bank products and services based on customer needs
- Collaborate with branch team to achieve customer satisfaction and sales targets
Qualifications
- Minimum 1 year of cash handling or customer service experience
- Proficient with banking software and transaction processing systems
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required; college degree preferred
- Familiarity with FINRA regulations and banking compliance standards