Job Description
Join First Crescent Bank's award-winning team in the heart of New Orleans! We're seeking a passionate Bank Teller to deliver exceptional customer experiences in our vibrant French Quarter branch. As a cornerstone of our community, you'll handle transactions with precision while building lasting relationships with diverse clients. Our competitive benefits package includes healthcare, retirement savings, and career development programs.
Responsibilities
- Process deposits, withdrawals, and transfers with 100% accuracy
- Resolve account inquiries and educate customers on digital banking tools
- Identify cross-sell opportunities for loans, credit cards, and investment products
- Maintain strict compliance with federal banking regulations
- Balance cash drawers and reconcile daily transactions
- Collaborate with branch managers to enhance customer satisfaction metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of cash handling or customer service experience
- Proficiency in banking software (e.g., Fiserv, Jack Henry)
- Strong attention to detail and mathematical aptitude
- Excellent communication skills in English and Spanish (bilingual a plus)
- Ability to work flexible hours including weekends
- Pass background check and required certifications