Job Description
Are you a people person with a knack for numbers? We are seeking a dedicated Bank Teller to join our elite team at Pacific West Financial. In this role, you will be the face of our branch, providing exceptional service to our community while managing daily financial transactions with precision and integrity.
As a vital member of our branch team, you will play a key role in our growth strategy by building lasting relationships with clients and ensuring a seamless banking experience.
Responsibilities
- Process Transactions: Accurately handle deposits, withdrawals, loan payments, and check cashing with a focus on security and compliance.
- Customer Service: Greet customers warmly, answer inquiries, and resolve issues with empathy and efficiency to ensure high satisfaction scores.
- Sales Support: Proactively identify cross-selling opportunities for credit cards, savings accounts, and wealth management services.
- Cash Management: Maintain accurate cash drawers, balance daily reports, and reconcile discrepancies promptly.
- Operations: Assist in the opening of new accounts and process various banking forms and applications.
- Compliance: Adhere to all bank policies, federal regulations, and security protocols.
Qualifications
- Education: High school diploma or GED required; Associate degree in Finance or Banking preferred.
- Experience: Previous experience in retail banking, customer service, or cash handling is highly desirable.
- Skills: Strong interpersonal and verbal communication skills; ability to work effectively in a fast-paced team environment.
- Technical: Proficiency with financial software, POS systems, and basic computer operations.
- Attributes: Exceptional attention to detail and a strong commitment to accuracy and ethical conduct.