Job Description
Are you a detail-oriented individual with a passion for exceptional customer service? First National Bank of Tulsa is currently seeking a dedicated Bank Teller to join our dynamic team. We are committed to fostering a culture of growth and integrity, and we are looking for someone who wants to build a lasting career in finance.
As a Bank Teller, you will be the first point of contact for our clients, ensuring they receive accurate and friendly service. You will play a crucial role in our daily operations, managing transactions, and helping our community achieve their financial goals.
Responsibilities
- Process customer deposits, withdrawals, and loan payments with precision and efficiency.
- Greet customers warmly and assist with account inquiries, check cashing, and daily transactions.
- Identify and cross-sell financial products, such as savings accounts and credit cards, to meet branch targets.
- Maintain accurate cash balances and reconcile daily settlement reports.
- Adhere to all bank security protocols and compliance regulations to ensure safety.
- Resolve customer concerns professionally and escalate complex issues to management.
- Keep the teller area organized, clean, and welcoming for all visitors.
Qualifications
- High school diploma or GED is required.
- Previous cash handling or customer service experience is highly preferred.
- Strong mathematical skills with the ability to handle cash accurately under pressure.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using Windows-based computer systems and point-of-sale software.