Job Description
Welcome to Oakland Financial Center, where we are dedicated to empowering our community through exceptional financial services. We are currently seeking a motivated and detail-oriented Bank Teller to join our dynamic team in Oakland, CA.
As a Bank Teller, you will be the face of our bank, building lasting relationships with our clients and ensuring their financial needs are met with precision and care. We offer a supportive work environment, competitive benefits, and clear pathways for career advancement.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with matching
- Generous paid time off and holiday pay
- Professional development and training opportunities
Responsibilities
- Process Transactions: Accurately and efficiently handle daily customer transactions, including cash deposits, withdrawals, check cashing, and loan payments.
- Customer Service: Provide exceptional service to all customers by answering inquiries, resolving complaints, and guiding them to appropriate banking solutions.
- Product Promotion: Proactively identify opportunities to cross-sell bank products and services such as savings accounts, credit cards, and personal loans.
- Account Management: Assist in opening new accounts and maintaining accurate customer records within the banking software system.
- Cash Handling: Maintain and balance the cash drawer daily, ensuring all funds are accounted for and resolving any discrepancies immediately.
- Compliance: Adhere to all bank policies, regulatory requirements, and security protocols to protect customer assets and bank information.
Qualifications
- Education: High school diploma or GED required; Associate degree or prior banking experience preferred.
- Experience: Minimum of 1 year of cash handling and customer service experience in a retail or banking environment.
- Skills: Strong mathematical skills with the ability to perform mental arithmetic quickly and accurately.
- Communication: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Technology: Proficiency with computers and point-of-sale (POS) systems, specifically Microsoft Office Suite and core banking software.
- Integrity: High level of trustworthiness, confidentiality, and attention to detail.