Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Bank Teller. In this vital role, you will be the face of our bank, responsible for providing exceptional service to our clients while managing daily financial transactions with accuracy and efficiency. We offer a competitive salary, comprehensive benefits package, and a supportive work environment where your growth is our priority.
If you have a knack for numbers and a genuine desire to help others achieve their financial goals, we want to hear from you.
Responsibilities
- Process Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments for customers.
- Customer Service: Provide outstanding service by answering inquiries, resolving account issues, and educating customers on our products and services.
- Account Management: Assist in opening new accounts and cross-selling financial products such as credit cards and savings plans.
- Security & Compliance: Adhere to strict bank security protocols and regulatory compliance standards (BSA/AML).
- Operations Support: Balance cash drawers daily, prepare daily reports, and maintain a tidy and organized teller line.
- Problem Solving: Handle customer complaints professionally and escalate complex issues to the Branch Manager when necessary.
Qualifications
- Education: High school diploma or GED required; prior banking experience is preferred but not mandatory.
- Skills: Strong basic math skills with the ability to handle cash transactions with 100% accuracy.
- Experience: Previous customer service or retail experience is highly desirable.
- Attributes: Excellent interpersonal and communication skills; ability to work well in a fast-paced team environment.
- Requirements: Must be detail-oriented, reliable, and able to pass a background check and credit check.
- Availability: Must be available to work a flexible schedule, including weekends and holidays as needed.