Job Description
Join Austin Community Bank's award-winning team as a Bank Teller and become the face of our commitment to exceptional customer service. We're seeking a detail-oriented professional to deliver seamless financial transactions while building lasting relationships with our vibrant Austin community. Enjoy competitive compensation, comprehensive benefits, and clear career advancement pathways in a supportive environment that values integrity and growth.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide personalized financial guidance and cross-sell bank products/services based on customer needs
- Maintain strict compliance with banking regulations and security protocols
- Resolve customer inquiries efficiently while maintaining high satisfaction scores
- Balance cash drawers and daily transactions with meticulous attention to detail
- Support branch operations through document processing and account maintenance
- Contribute to a positive team culture through collaboration and knowledge sharing
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital transaction platforms
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with ability to explain complex concepts simply
- Ability to stand for extended periods and multitask in a fast-paced environment
- Valid Texas driver's license and clean background check
- Proven track record of meeting sales and service targets