Job Description
Join our dynamic team at First National Bank of Charlotte as we expand our customer service operations! We're seeking passionate individuals to deliver exceptional financial experiences while building lasting client relationships. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment in the heart of Charlotte's financial district.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with precision
- Resolve account inquiries and educate clients on digital banking solutions
- Balance cash drawers daily and maintain accurate transaction records
- Cross-sell bank products and services to meet customer needs
- Uphold strict compliance with banking regulations and security protocols
- Collaborate with branch team to ensure seamless customer service
Qualifications
- High school diploma or equivalent required
- Minimum 1 year cash handling or customer service experience
- Proficiency in basic math and financial software systems
- Exceptional communication and problem-solving abilities
- Strong attention to detail and accuracy in financial transactions
- Ability to work flexible hours including weekends
- Familiarity with banking regulations preferred