Job Description
Join Philadelphia's premier financial institution as a Bank Teller and become the face of our community banking experience! We're seeking customer-centric professionals to deliver exceptional service while managing financial transactions with precision. Enjoy competitive compensation, comprehensive benefits, and clear career advancement pathways in a supportive team environment.
As a key member of our retail banking team, you'll handle daily transactions, resolve customer inquiries, and build lasting relationships. Our commitment to professional development ensures you'll gain valuable skills in financial services while making a tangible impact on Philadelphia's local economy.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide personalized financial guidance and cross-sell bank products/services based on customer needs
- Maintain cash drawer compliance and perform daily balancing procedures
- Resolve customer inquiries regarding accounts, services, and digital banking tools
- Adhere to strict regulatory compliance procedures (BANK SEC, AML) and security protocols
- Collaborate with branch team to achieve monthly sales and service goals
- Support new account openings and document processing with meticulous attention to detail
Qualifications
- High school diploma or equivalent; associate's degree in finance/business preferred
- Minimum 1 year cash handling or customer service experience in a financial setting
- Strong mathematical aptitude and proficiency with financial software/systems
- Exceptional communication skills with ability to explain complex concepts simply
- Proven ability to multitask in fast-paced environments while maintaining accuracy
- Basic knowledge of banking regulations (Reg CC, BSA) and security procedures
- Positive attitude with commitment to delivering outstanding customer experiences