Job Description
Join our award-winning team at First National Bank of Charlotte as a Bank Teller! We're seeking customer-focused professionals to deliver exceptional financial services while building lasting relationships with our diverse clientele. Enjoy a supportive work environment, comprehensive benefits, and clear pathways for career growth. If you thrive in fast-paced settings and value accuracy, this is your opportunity to shine in one of America's most vibrant financial hubs.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Provide personalized financial solutions and product recommendations to clients
- Resolve account inquiries and resolve customer concerns with empathy and efficiency
- Uphold strict security protocols and compliance standards for all transactions
- Balance cash drawers daily and maintain accurate financial records
- Actively cross-sell banking products while educating customers on digital banking tools
- Collaborate with branch team to achieve monthly sales and service goals
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and basic MS Office applications
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Familiarity with banking regulations (e.g., BSA, AML) a plus
- Positive attitude and commitment to exceptional customer service