Job Description
Join Charlotte Financial Group as a Bank Teller and become the face of our community banking experience! We're seeking customer-focused professionals to deliver exceptional service while managing transactions, building relationships, and supporting our financial mission. Enjoy a collaborative environment with competitive compensation, comprehensive benefits, and growth opportunities in Charlotte's thriving financial district.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build trust by identifying customer needs and recommending appropriate banking products/services
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawers and reconcile daily transactions to prevent discrepancies
- Resolve customer inquiries and escalate complex issues to branch management
- Support branch operations through cross-training in additional banking services
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or cash handling experience
- Proficiency with banking software and digital transaction platforms
- Strong numerical accuracy and attention to detail
- Excellent communication skills with ability to explain financial concepts clearly
- Ability to work flexible hours including Saturdays
- Professional appearance and positive attitude