Job Description
Join Golden State Bank as a Bank Teller and become the face of our community-focused financial services in Sacramento! We're seeking customer-centric professionals to deliver exceptional banking experiences while supporting our mission to empower local families and businesses.
As a key member of our retail team, you'll handle daily transactions, build client relationships, and ensure financial accuracy in a fast-paced environment. We offer comprehensive training, career advancement opportunities, and a supportive team culture.
Responsibilities
- Process daily transactions including deposits, withdrawals, transfers, and cash advances
- Provide exceptional customer service through in-person and digital banking support
- Balance cash drawers and maintain accurate transaction records
- Identify cross-sell opportunities for bank products and services
- Adhere to compliance regulations and security protocols
- Resolve customer inquiries and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year cash handling or customer service experience
- Strong mathematical accuracy and attention to detail
- Proficiency with banking software and digital platforms
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Fraud awareness and regulatory compliance knowledge