Job Description
Join our award-winning team as a Bank Teller in the heart of Washington DC! At Capital One, we empower financial growth through exceptional customer service and innovative solutions. This full-time position offers comprehensive benefits, career advancement opportunities, and a dynamic work environment in one of America's most vibrant cities.
We seek a detail-oriented professional to serve as the face of our banking operations, delivering personalized financial services while maintaining the highest standards of security and compliance. Enjoy competitive compensation, performance bonuses, and ongoing professional development.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with precision
- Provide personalized financial advice and product recommendations
- Maintain cash drawer integrity and daily reconciliation procedures
- Resolve customer inquiries and resolve account issues efficiently
- Adhere to all federal banking regulations and security protocols
- Cross-sell banking products and services to meet customer needs
- Assist with branch operations and support team initiatives
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software and digital platforms
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Familiarity with DC banking regulations and compliance standards
- Proven ability to thrive in a fast-paced environment