Job Description
Join a leading financial institution as a Bank Teller in the heart of Washington, DC. We are looking for a detail-oriented and customer-focused individual to join our team and help us deliver exceptional financial services.
As a Bank Teller, you will be responsible for managing customer transactions, providing financial advice, and ensuring the smooth operation of our branch. We offer a competitive benefits package, career advancement opportunities, and a collaborative work environment.
Responsibilities
- Process daily customer transactions, including deposits, withdrawals, and loan payments, with 100% accuracy.
- Greet customers warmly and provide superior service to enhance their banking experience.
- Identify sales opportunities and cross-sell our suite of financial products, such as credit cards and savings accounts.
- Assist in maintaining accurate cash balances and reconciling daily settlement reports.
- Resolve customer inquiries and complaints efficiently while adhering to bank policies and regulations.
- Maintain a clean, organized, and welcoming branch environment.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree or prior banking experience is a plus.
- Previous experience in cash handling, customer service, or retail is strongly preferred.
- Strong interpersonal and communication skills with the ability to interact professionally with diverse clientele.
- Proficiency in basic computer applications and POS systems.
- Ability to work a flexible schedule, including weekends and holidays, as required by branch needs.