Job Description
Join our award-winning banking team in the heart of Washington, DC! Capital City Financial Group is urgently seeking experienced Bank Tellers to deliver exceptional customer experiences at our flagship downtown branch. This is your opportunity to build a rewarding career in finance while serving the vibrant DC community. We offer competitive compensation, comprehensive benefits, and rapid advancement paths for high performers.
As a cornerstone of our client service team, you'll handle critical financial transactions with precision while building lasting customer relationships. Our modern banking environment values integrity, teamwork, and innovation. If you're a detail-oriented professional passionate about financial services, apply today to start your journey with us!
Responsibilities
- Process 50+ daily customer transactions including deposits, withdrawals, transfers, and loan payments
- Provide exceptional client service by resolving account inquiries and promoting bank products
- Maintain accurate cash drawer reconciliation and strict adherence to security protocols
- Open new accounts and assist customers with digital banking tools and mobile apps
- Collaborate with branch management to achieve monthly sales targets for cross-sell opportunities
- Participate in quarterly audits and maintain comprehensive transaction documentation
- Support branch operations through ATM maintenance and lobby management duties
Qualifications
- Minimum 1 year of cash handling or customer service experience in a financial institution
- High school diploma or equivalent (college degree preferred)
- Proven ability to maintain 100% accuracy in cash handling and transaction processing
- Strong knowledge of banking regulations (Reg CC, BSA) and compliance procedures
- Exceptional communication skills with ability to explain complex financial concepts
- Proficiency in banking software (e.g., Fiserv, Jack Henry) and Microsoft Office Suite
- Ability to work flexible hours including weekends and holidays as needed
- Clean background check and passing credit score evaluation required