Job Description
Join our award-winning banking team in El Paso, TX! We're seeking experienced Senior Bank Tellers for high-paying positions with exceptional benefits and growth opportunities. At First National Bank, we value financial expertise and exceptional customer service. Enjoy a competitive salary, comprehensive health benefits, and professional development programs designed to advance your banking career.
Our tellers are the cornerstone of our customer experience, handling complex transactions while building lasting relationships. This role offers stability in a thriving financial sector with room for advancement into management or specialized banking roles.
Responsibilities
- Process high-volume transactions with precision and efficiency
- Build and maintain strong client relationships through personalized service
- Identify cross-selling opportunities for banking products and services
- Resolve complex customer inquiries and escalate issues appropriately
- Adhere to strict compliance protocols and security procedures
- Contribute to branch performance goals and customer satisfaction metrics
- Maintain accurate transaction records and daily reconciliation
Qualifications
- Minimum 3 years of banking or cash handling experience
- Proven track record in customer service excellence
- Strong mathematical aptitude and attention to detail
- Familiarity with banking regulations (Regulation E, BSA, etc.)
- Proficiency in core banking software and digital platforms
- Ability to work flexible hours including weekends
- Spanish fluency highly preferred for El Paso market
- College degree or relevant banking certifications preferred