Job Description
Join Detroit's premier financial institution as a Senior Bank Teller and unlock your earning potential! We're seeking experienced professionals who thrive in customer-facing roles to deliver exceptional banking experiences. With industry-leading compensation, comprehensive benefits, and clear growth pathways, this role offers stability and rewards in Detroit's thriving financial district.
Our tellers handle complex transactions while building lasting client relationships. You'll work in a modern, tech-forward environment where your accuracy and service excellence are recognized through competitive hourly wages and annual performance bonuses.
Responsibilities
- Process high-volume cash transactions with 99.9% accuracy
- Resolve complex client inquiries and disputes
- Identify cross-sell opportunities for premium banking products
- Maintain strict compliance with federal banking regulations
- Train junior tellers on new procedures and systems
- Balance cash drawers and reconcile daily transactions
- Support branch managers with operational efficiency initiatives
Qualifications
- 3+ years of bank teller experience in high-volume environments
- Proven ability to maintain perfect cash handling records
- FINRA Series 6 or 7 certification preferred
- Advanced knowledge of anti-money laundering protocols
- Exceptional conflict resolution and negotiation skills
- Proficiency in core banking software (e.g., Fiserv, Jack Henry)
- Associate's degree in Finance or Business required