Job Description
Join our award-winning banking institution in the heart of Los Angeles! We're seeking a highly motivated Senior Bank Teller to deliver exceptional customer experiences while managing high-volume transactions. This premium position offers industry-leading compensation, comprehensive benefits, and clear career advancement pathways.
As a cornerstone of our client services team, you'll represent our brand's commitment to financial excellence and community impact. We provide extensive training, flexible scheduling, and a supportive work environment where your growth is prioritized.
Responsibilities
- Execute 100+ daily transactions with 99.9% accuracy while maintaining compliance protocols
- Build and nurture high-value client relationships through personalized financial guidance
- Identify cross-selling opportunities for premium banking products and services
- Resolve complex account inquiries and escalate issues efficiently to management
- Maintain strict cash management procedures and audit trail documentation
- Train junior tellers on new technologies and compliance updates
- Participate in branch initiatives to enhance customer satisfaction metrics
Qualifications
- 3+ years of high-volume banking experience with proven cash handling expertise
- Familiarity with Reg E, BSA, and AML compliance regulations
- Exceptional communication skills with multilingual proficiency (Spanish/English preferred)
- Advanced proficiency in core banking software (e.g., Fiserv, FIS, Jack Henry)
- Proven ability to maintain composure during peak transaction periods
- Associate's degree in Finance/Business or equivalent certification required
- Strong analytical skills for detecting fraudulent transaction patterns