Job Description
Join First National Bank's innovative remote banking team! We're seeking a tech-savvy Bank Teller to deliver exceptional customer service from home while supporting our Cincinnati community. This hybrid role combines virtual client interactions with periodic on-site branch visits for specialized transactions. Enjoy competitive pay, comprehensive benefits, and flexible scheduling while building your finance career in a supportive environment.
Responsibilities
- Process digital transactions and remote account inquiries via secure video conferencing
- Assist customers with mobile banking app troubleshooting and digital onboarding
- Conduct virtual consultations for loan applications and financial planning
- Collaborate with branch teams for complex cash handling and compliance audits
- Monitor fraud detection systems and escalate suspicious activities
- Update customer records in banking databases with precision
- Participate in quarterly branch visits for training and relationship-building
Qualifications
- Minimum 1 year banking or customer service experience
- Proficiency in digital banking platforms and video conferencing tools
- Strong attention to detail with transaction accuracy standards
- Ability to work independently with minimal supervision
- Valid Ohio Notary Public Commission (or willingness to obtain)
- Excellent communication skills for remote client interactions
- Flexibility to work occasional evenings/weekends for client needs
- High school diploma or equivalent; finance degree preferred