Job Description
Join Durham Community Bank as a Remote-Friendly Bank Teller and become the face of our innovative financial services! We're seeking a customer-centric professional to deliver exceptional banking experiences while embracing our hybrid work model. Enjoy competitive pay, comprehensive benefits, and the flexibility to balance work and life. If you thrive in dynamic environments and have a passion for financial wellness, apply today to grow with us!
Responsibilities
- Deliver exceptional in-person and virtual customer service via digital banking platforms
- Process transactions including deposits, withdrawals, transfers, and loan payments
- Resolve customer inquiries and resolve account issues efficiently
- Identify cross-selling opportunities for bank products and services
- Maintain accurate transaction records and account balances
- Adhere to banking regulations and security protocols
- Collaborate with remote team members using digital communication tools
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or cash handling experience
- Proficiency with digital banking platforms and software
- Strong communication and problem-solving skills
- Ability to work independently in a remote setting
- Basic financial literacy and attention to detail
- Valid North Carolina banking license or ability to obtain
- Reliable internet connection for remote work components