Job Description
Join First National Bank of Louisville as a Remote-Friendly Bank Teller and become the face of our commitment to exceptional customer service in the heart of Kentucky! We're seeking dynamic individuals who thrive in client-facing environments while leveraging modern banking technology. Enjoy flexible work arrangements with hybrid options, competitive benefits, and career growth opportunities in one of America's most vibrant cities.
Our tellers are the cornerstone of our branch operations, delivering personalized financial solutions while maintaining the highest standards of accuracy and security. You'll work with cutting-edge digital banking platforms while building meaningful relationships with our diverse clientele across Louisville and surrounding communities.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Build and maintain strong client relationships through personalized service and financial guidance
- Balance cash drawers and reconcile daily transactions to ensure 100% accuracy
- Actively promote bank products and services tailored to customer needs
- Utilize digital banking platforms to support remote customer inquiries and transactions
- Resolve customer inquiries and complaints promptly while maintaining service excellence
- Adhere to strict security protocols and banking regulations at all times
- Collaborate with branch team to achieve sales and service targets
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in customer service or cash handling role
- Proficiency with banking software, MS Office, and digital banking platforms
- Exceptional communication skills with ability to explain complex financial concepts clearly
- Strong attention to detail and mathematical accuracy in high-volume environments
- Ability to work independently while collaborating effectively in team settings
- Proven problem-solving skills with customer-focused mindset
- Flexibility to work occasional evenings/weekends as needed