Job Description
Join our award-winning team at Capital City Bank, where your financial expertise shapes exceptional customer experiences. As a premier financial institution in Washington DC, we're seeking a dynamic Bank Teller to deliver personalized banking solutions in our downtown branch. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in a collaborative environment.
Responsibilities
- Process customer transactions with precision, including deposits, withdrawals, and transfers
- Resolve account inquiries and provide personalized financial guidance
- Uphold strict compliance protocols for KYC and anti-money laundering regulations
- Actively promote bank products and services to meet customer needs
- Maintain accurate transaction records and reconcile cash drawers daily
- Collaborate with branch team to achieve service excellence goals
Qualifications
- Minimum 1 year cash handling experience in financial services
- Proficiency with banking software (e.g., Fiserv, Jack Henry)
- Strong attention to detail and numerical accuracy
- Exceptional customer service skills with conflict resolution abilities
- Ability to work flexible hours including weekends
- High school diploma or equivalent; college degree preferred
- Valid DC banking license within 30 days of hire