Job Description
Join our dynamic team at Chicago Trust Bank as a Bank Teller and become the face of our community's financial heartbeat! We're urgently seeking a customer-centric professional to deliver exceptional service in our bustling downtown Chicago branch. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in a supportive environment. If you thrive in fast-paced settings and have a passion for helping others achieve their financial goals, apply today!
Responsibilities
- Process customer transactions with precision and efficiency, including deposits, withdrawals, and transfers
- Build genuine relationships with clients to understand their financial needs and promote bank services
- Maintain accurate cash drawer balances and adhere to strict security protocols
- Resolve customer inquiries and escalate complex issues to senior staff promptly
- Cross-sell bank products and services to support customers' financial wellness
- Contribute to a positive team environment through collaboration and knowledge sharing
Qualifications
- Minimum 1 year of cash handling or customer service experience
- Proficient in basic arithmetic and financial transaction processing
- Strong communication skills with ability to explain complex concepts simply
- Detail-oriented with exceptional organizational abilities
- Ability to work efficiently in a fast-paced, high-volume environment
- High school diploma or equivalent required; college degree preferred
- Must pass background check and obtain required banking certifications