Job Description
Join our award-winning banking team in the heart of Washington DC! We're urgently seeking a dynamic Bank Teller to deliver exceptional customer experiences while supporting our community's financial needs. This is a rare opportunity to launch your career in finance with competitive compensation, comprehensive benefits, and growth opportunities. Our modern downtown branch offers a collaborative environment where your skills will shine.
As a key frontline team member, you'll handle daily transactions, build client relationships, and contribute to our mission of making banking accessible and rewarding. We provide paid training, flexible scheduling options, and a supportive culture that values work-life balance. Apply today to become part of DC's premier banking institution!
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional service by answering inquiries, resolving issues, and promoting bank products
- Balance cash drawers and reconcile daily transactions while maintaining strict security protocols
- Build and maintain strong customer relationships through personalized financial guidance
- Actively cross-sell banking products and services to meet customer needs
- Participate in branch operations including vault management and audits
- Collaborate with team members to achieve branch goals and service standards
Qualifications
- High school diploma or equivalent required; college coursework in finance preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with ability to explain complex financial concepts
- Ability to work flexible hours including weekends and some holidays
- Proficiency with banking software and Microsoft Office applications
- Familiarity with banking regulations (Regulation E, BSA) preferred
- Positive attitude and commitment to exceptional customer service