Job Description
Are you a detail-oriented individual with a passion for financial services? Summit Bank is seeking a dedicated and professional Bank Teller to join our dynamic team in St. Petersburg, FL. In this pivotal role, you will be the face of our brand, delivering exceptional customer service while managing daily financial transactions with accuracy and integrity.
We offer a competitive salary, comprehensive benefits package, and a collaborative work environment where your contributions are valued. If you are ready to advance your career in banking and grow with a reputable institution, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18.00 - $24.00)
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer match
- Professional development and training opportunities
- A supportive and inclusive workplace culture
Responsibilities
- Customer Service Excellence: Greet customers warmly, answer inquiries regarding accounts and services, and resolve issues efficiently to ensure a positive banking experience.
- Cash Handling: Accurately process deposits, withdrawals, and loan payments. Verify cash balances and ensure all cash drawers are balanced at the end of the shift.
- Account Management: Assist customers with opening new accounts, processing account changes, and performing routine account maintenance tasks.
- Sales and Referrals: Proactively identify opportunities to cross-sell bank products and services, such as credit cards, mortgages, and wealth management solutions.
- Compliance & Security: Adhere to all banking regulations, internal policies, and security protocols to protect customer information and prevent fraud.
- Document Processing: Accurately complete and file various banking forms, checks, and daily settlement reports.
- Problem Resolution: Handle customer complaints with patience and professionalism, escalating complex issues to the Branch Manager when necessary.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance or Business is a plus.
- Experience: Previous cash handling experience in a retail or banking environment is preferred.
- Skill Set: Strong mathematical aptitude and proficiency with Microsoft Office Suite and banking software (e.g., FIS, Jack Henry).
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with a diverse clientele.
- Character: Demonstrated honesty, reliability, and a strong work ethic.
- Regulatory Knowledge: Basic understanding of banking regulations and compliance standards.