Job Description
Join our award-winning banking team in the heart of San Jose's vibrant Financial District! We're seeking a dynamic Bank Teller to deliver exceptional customer experiences while supporting our community's financial needs. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in a modern, tech-forward environment.
Responsibilities
- Process transactions with precision including deposits, withdrawals, transfers, and loan payments
- Build trust by advising customers on products while identifying cross-sell opportunities
- Maintain strict cash handling procedures and balance daily transactions
- Resolve account inquiries and escalate complex issues to relationship managers
- Operate digital banking tools and assist with online/mobile banking support
- Uphold stringent compliance protocols and security standards
- Contribute to branch goals through proactive customer engagement
Qualifications
- Minimum 1 year cash handling or customer service experience
- Proven ability to multitask in fast-paced environments
- Strong attention to detail and numerical accuracy
- Excellent communication skills in English and Spanish preferred
- Basic knowledge of banking regulations (Regulation E, BSA)
- Proficiency with banking software and digital platforms
- High school diploma or equivalent required
- Positive attitude with a service-first mindset