Job Description
We are seeking a detail-oriented and friendly Bank Teller to join our dynamic team at our Los Angeles branch. In this pivotal role, you will serve as the face of First Horizon Bank, assisting customers with their daily financial transactions while ensuring the highest standards of accuracy and security.
Our ideal candidate is a natural problem-solver with a strong commitment to customer service excellence. You will have the opportunity to grow your career within a supportive financial institution that values integrity and community engagement.
Responsibilities
- Process customer transactions accurately and efficiently, including cash withdrawals, deposits, loan payments, and check cashing.
- Greet customers warmly and provide exceptional service to ensure customer satisfaction and retention.
- Open new accounts, assist with account maintenance, and explain products and services to clients.
- Adhere to all bank security protocols, including BSA/AML compliance, fraud prevention, and safeguarding assets.
- Identify cross-selling opportunities to promote bank products and services that meet customer needs.
- Reconcile cash drawers daily, ensuring all balances match and reporting discrepancies immediately.
- Maintain a clean and organized work area, following all operational and safety procedures.
Qualifications
- High School Diploma or GED required; prior banking or cash handling experience is preferred.
- Strong numerical skills with a keen eye for detail and the ability to detect errors.
- Excellent interpersonal and communication skills with the ability to build rapport with diverse customers.
- Ability to stand for extended periods and lift up to 20 lbs occasionally.
- Proficiency in Microsoft Office Suite and bank-specific operating systems.
- Must pass a background check and credit check as a condition of employment.