Job Description
Join Capital City Bank's dynamic team as a Bank Teller in the heart of Washington DC! We're seeking customer-focused professionals to deliver exceptional financial services while supporting our community's banking needs. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within one of DC's leading financial institutions.
As a cornerstone of our branch operations, you'll handle daily transactions with precision and professionalism while building lasting customer relationships. Our commitment to employee development ensures you'll gain valuable skills in financial services, compliance, and digital banking technologies.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional customer service while resolving account inquiries and promoting bank products
- Maintain cash drawer integrity and perform daily balancing procedures
- Adhere to strict security protocols and regulatory compliance standards (BSA, AML)
- Open new accounts and assist customers with digital banking tools
- Collaborate with branch team to achieve customer satisfaction and sales targets
- Participate in ongoing training to enhance financial knowledge and service skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year experience in customer service or cash handling role
- Proficiency with basic math and financial transaction software
- Strong attention to detail and ability to multitask in fast-paced environment
- Excellent communication skills with diverse clientele
- Ability to pass background check and credit verification
- Basic knowledge of banking regulations (FDIC, Reg E, Reg Z)
- Valid DC driver's license or reliable transportation