Job Description
Join our award-winning banking team in the heart of Jersey City! Metropolitan Financial Group is seeking a dedicated Bank Teller to deliver exceptional customer experiences while supporting our clients' financial goals. This direct hire position offers competitive compensation, comprehensive benefits, and clear career advancement paths within a supportive community-focused environment.
As a cornerstone of our branch operations, you'll handle daily transactions with precision and professionalism while building lasting relationships with diverse clientele. Our modern facilities and cutting-edge banking technology ensure you have the tools needed to excel.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with accuracy
- Provide exceptional service by identifying client needs and recommending appropriate banking solutions
- Balance cash drawers and daily transactions while adhering to strict compliance protocols
- Resolve customer inquiries and concerns efficiently, escalating complex issues when necessary
- Actively promote bank products and services to support business growth
- Maintain organized records and documentation for all transactions
- Collaborate with branch team to ensure seamless operations and customer satisfaction
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in cash handling or customer service role
- Strong mathematical aptitude and attention to detail
- Excellent communication skills with ability to build rapport with diverse clientele
- Proficiency in banking software and digital transaction platforms
- Ability to work flexible hours including weekends as needed
- Familiarity with banking regulations and compliance standards
- Proven track record of reliability and ethical conduct