Job Description
Join Capital Trust Bank as a Bank Teller and become the face of our financial services in Raleigh! We're seeking a detail-oriented professional to deliver exceptional customer experiences while supporting our clients' banking needs. This full-time role offers competitive compensation, comprehensive benefits, and clear growth pathways within our established financial institution. If you thrive in a fast-paced environment and enjoy building lasting customer relationships, apply today to start your rewarding career in banking!
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Deliver exceptional customer service while resolving inquiries and educating clients on banking products
- Balance cash drawers and maintain accurate transaction records daily
- Actively identify opportunities to cross-sell bank products and services
- Adhere to strict compliance protocols and security procedures
- Collaborate with branch team to achieve service and sales goals
- Maintain organized workspace and confidential customer information
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year experience in customer service or cash handling role
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software and Microsoft Office applications
- Excellent verbal communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic knowledge of banking regulations and compliance standards
- Positive attitude with problem-solving capabilities