Job Description
Welcome to Detroit Trust Bank, a leading financial institution dedicated to driving economic growth in the Motor City. We are currently seeking a dedicated, detail-oriented, and customer-focused Bank Teller to join our energetic team in Detroit, MI. This is an excellent opportunity for individuals looking to build a stable career in the banking industry with a company that values integrity and community impact.
At Detroit Trust Bank, we pride ourselves on delivering exceptional financial services. As a Bank Teller, you will serve as the first point of contact for our valued clients, ensuring their transactions are processed smoothly while maintaining the highest standards of accuracy and security.
Responsibilities
- Greet customers warmly and provide professional service at the teller window and drive-thru lanes.
- Process a high volume of financial transactions, including deposits, withdrawals, loan payments, and account transfers, with 100% accuracy.
- Cash checks and handle currency efficiently, ensuring compliance with all security and anti-money laundering regulations.
- Assist customers with account inquiries, explain bank products, and resolve service issues professionally.
- Balance the teller drawer daily and report any discrepancies immediately.
- Maintain a clean, organized, and welcoming lobby environment for all visitors.
- Adhere to all internal policies, procedures, and regulatory compliance standards.
Qualifications
- High school diploma or GED required; Associate's degree or banking coursework is preferred.
- Minimum of 1-2 years of experience in cash handling, retail, or customer service is highly desirable.
- Strong mathematical skills and the ability to perform mental arithmetic quickly and accurately.
- Excellent interpersonal and communication skills with a focus on customer satisfaction.
- Fraud detection skills and a keen eye for identifying suspicious activities.
- Ability to work flexible hours, including weekends and holidays, as required by business needs.