Job Description
Join our award-winning team at First Detroit National Bank, where we're revolutionizing banking in the Motor City! We're seeking a dynamic Bank Teller to deliver exceptional customer experiences at our flagship downtown branch. As a trusted financial partner to Detroit families and businesses, we offer competitive benefits, career growth opportunities, and a supportive work environment. Help us redefine banking excellence while building meaningful relationships with our diverse community.
Responsibilities
- Process customer transactions with precision and efficiency, including deposits, withdrawals, and transfers
- Provide personalized financial guidance and product recommendations to meet customer needs
- Balance cash drawers and maintain accurate transaction records daily
- Resolve customer inquiries and issues with empathy and professionalism
- Actively promote bank services and digital banking solutions
- Collaborate with branch team to achieve sales and service goals
- Adhere to strict security protocols and regulatory compliance standards
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital platforms
- Exceptional communication and interpersonal skills
- Strong attention to detail and accuracy with financial transactions
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of banking regulations and compliance procedures
- Valid Michigan driver's license and reliable transportation