Job Description
Are you a people person with a knack for numbers?
Cincinnati Financial Group is seeking a highly motivated Bank Teller to join our dynamic team. We are proud to be one of the region's leading financial institutions, and we are looking for individuals who are passionate about helping customers achieve their financial goals.
While this role is based in our vibrant downtown Cincinnati branch, we offer a supportive environment with flexible scheduling options and opportunities for remote customer support roles for experienced tellers. As the face of our bank, you will play a crucial role in delivering exceptional service and building lasting relationships with our community.
Why Join Us?
• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and retirement savings plan (401k) with matching.
• Professional development and advancement opportunities within the financial sector.
Responsibilities
- Process customer transactions accurately and efficiently, including cash deposits, withdrawals, check cashing, and loan payments.
- Build strong relationships with customers by providing personalized financial guidance and product information.
- Identify and cross-sell bank products and services to meet branch sales goals and customer needs.
- Balance daily cash drawers and reconcile accounts to ensure 100% accuracy and compliance.
- Resolve customer inquiries and complaints in a professional and timely manner, escalating complex issues as needed.
- Maintain a clean, organized, and secure branch environment while adhering to all banking regulations and security protocols.
- Assist in onboarding new customers and opening new accounts.
Qualifications
- High school diploma or GED required; Associate’s degree in Finance, Business Administration, or related field is preferred.
- Previous cash handling or customer service experience in the banking, retail, or hospitality industry is strongly desired.
- Strong interpersonal and communication skills with the ability to work effectively in a team-oriented environment.
- Basic math skills and exceptional attention to detail are essential for handling financial transactions.
- Familiarity with financial software and cash management systems is a plus.
- Must be willing to obtain and maintain any required banking licenses or certifications as applicable.
- Ability to work flexible hours, including weekends and holidays, to meet business demands.