Job Description
Join our award-winning banking team in Albuquerque! Southwest National Bank is seeking a dynamic Bank Teller to deliver exceptional customer service while supporting our financial operations. You'll be the face of our branch, helping customers achieve their financial goals with professionalism and warmth. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive environment.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Identify and cross-sell banking products (loans, credit cards, accounts) to meet customer needs
- Maintain cash drawer and ATMs, ensuring daily reconciliation and compliance
- Resolve customer inquiries and escalate complex issues to branch management
- Adhere to strict security protocols and regulatory compliance standards
- Contribute to a positive team atmosphere through collaboration and knowledge sharing
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 1+ years cash handling or customer service experience
- Strong math aptitude and attention to detail
- Excellent communication skills with ability to build rapport
- Proficient in basic computer applications and banking software
- Ability to stand for extended periods and handle multiple tasks
- Must pass background check and credit review