Job Description
Join our award-winning team at First National Bank of Miami as a Bank Teller and become the face of our community-focused banking services. We're seeking a detail-oriented professional to deliver exceptional customer experiences while supporting our clients' financial needs in the vibrant heart of South Florida.
As a Bank Teller, you'll play a pivotal role in our mission to provide accessible, reliable banking solutions. We offer competitive compensation, comprehensive benefits, and clear pathways for career advancement within our growing organization.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build and maintain strong client relationships through personalized service and proactive problem-solving
- Identify cross-selling opportunities for bank products and services while maintaining compliance standards
- Balance cash drawers and reconcile daily transactions to ensure financial integrity
- Assist customers with account inquiries, resolve issues promptly, and escalate complex matters when needed
- Adhere to all bank security protocols, anti-fraud measures, and regulatory requirements
- Collaborate with branch staff to ensure seamless customer service across all touchpoints
Qualifications
- Minimum 1 year of cash handling or customer service experience in a financial services environment
- Proficiency with banking software and digital transaction systems
- Strong mathematical aptitude with exceptional attention to detail
- Excellent communication skills with ability to clearly explain financial concepts
- Proven ability to multitask in a fast-paced, high-volume setting
- Valid Florida driver's license and reliable transportation
- Ability to work flexible hours including weekends and occasional evenings
- Federal background check and fingerprinting required