Job Description
Join our award-winning team at First Austin Bank, where we're revolutionizing banking with cutting-edge technology and exceptional customer service. We're seeking a dynamic Bank Teller to become the face of our downtown Austin branch. As a key member of our customer experience team, you'll deliver personalized financial solutions while embodying our core values of integrity, innovation, and community impact. Enjoy competitive benefits, flexible scheduling, and a vibrant work culture in the heart of Austin's thriving business district.
Responsibilities
- Process customer transactions with precision and efficiency, including deposits, withdrawals, and transfers
- Build strong relationships by identifying customer needs and offering tailored financial products
- Maintain accurate cash drawer balances and adhere to strict security protocols
- Resolve customer inquiries with professionalism and problem-solving expertise
- Actively cross-sell bank services while maintaining compliance with regulations
- Contribute to branch goals through exceptional service metrics and sales targets
Qualifications
- Minimum 1 year of cash handling or customer service experience
- Proficient in basic mathematics and financial software systems
- Strong communication skills with ability to multitask in fast-paced environments
- High school diploma or equivalent; college degree preferred
- Ability to pass background check and obtain required banking certifications
- Knowledge of banking regulations (Regulation E, BSA) preferred