Job Description
Join our award-winning team at Capital City Financial Group in Washington, DC as a Bank Teller! We're seeking a customer-focused professional to deliver exceptional service while supporting our growing client base. This direct-hire position offers competitive compensation, comprehensive benefits, and clear career advancement opportunities in the heart of the nation's capital.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Provide personalized financial advice and cross-sell bank products/services
- Maintain accurate cash drawer and reconcile daily transactions
- Resolve customer inquiries and escalate complex issues to management
- Adhere to strict security protocols and regulatory compliance standards
- Contribute to branch goals through proactive customer engagement
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with minimal supervision
- Basic knowledge of financial regulations (e.g., BSA, AML)
- Proficiency with banking software and MS Office Suite