Job Description
Join our award-winning team at Pacific Coast Financial Group as a Bank Teller in the heart of Santa Ana! We're seeking customer-focused professionals to deliver exceptional banking experiences while advancing their financial careers. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth matters.
Our Santa Ana branch serves diverse communities with innovative banking solutions. As a key frontline team member, you'll represent our commitment to trust, integrity, and personalized service. We provide extensive training and career advancement opportunities within our expanding network.
Responsibilities
- Process customer transactions with precision and efficiency while maintaining strict compliance protocols
- Build lasting relationships by identifying financial needs and recommending appropriate banking products
- Resolve customer inquiries with professionalism and empathy, escalating complex issues appropriately
- Conduct accurate cash management, including vault balancing and ATM replenishment
- Support branch operations by assisting with marketing campaigns and community outreach initiatives
- Maintain meticulous records and contribute to branch audit readiness
- Collaborate with colleagues to ensure seamless customer service across all touchpoints
Qualifications
- Minimum 1 year of customer service experience in financial services or retail environment
- Proficient with basic cash handling and transaction processing systems
- Strong mathematical aptitude and attention to detail with numerical data
- Excellent communication skills with ability to explain complex financial concepts simply
- Ability to multitask effectively in fast-paced banking environments
- Proficient in Microsoft Office Suite and banking software (training provided)
- Valid California driver's license and reliable transportation
- High school diploma or equivalent; college coursework preferred